Wednesday, May 19, 2010

Audioloops on CityRail

Recently I undertook to contact CityRail regarding the provision of audioloops on some trains. After a pathetic response from CityRail which amounted to "Have a look at the website" I then caught several trains, Burwood - Epping - Hornsby - Central
For more information about RailCorp fleet go to http://www.cityrail.info/about/fleet/
The newer Oscar and Millennium [Waratah coming] trains are the audiolooped trainsets

The Epping - Hornsby train did indeed have the loop and it worked quite well. Announcements on the platform were well, hopeless. And I do understand that manned ticket offices may also be looped.

So further to all that I discovered that there is a booklet called "access, accessing CityRail, Your guide to accessible services", some of the contents of which are available on various webpages starting at
http://www.cityrail.info/travelling_with/accessible_services/
but the booklet has all the info in one little booklet. There will be a few copies available at BHA HQ from Monday May24

JC

Comments anyone?

2 comments:

  1. Sure they have audio loops on their OSCARs (the coming waratahs) and Millennium trains, but that still leaves most of the fleet. I'm not sure about the smaller stations, but the main stations I've been too are hopeless.
    At least on the trains without audio loops, the train gurads (most of the time) deliver announcements, and the automated announcements on trains are pretty accurate.

    ReplyDelete
  2. Can't agree more. The point of the exercise was to see what was available and see how far I could go to find out information. Which wasn't very far. The feedback from CityRail was negligible so it remains in the "could do better" pile.

    Even at Central when buying a ticket the ticket-guy was unaware of the audioloop.

    ReplyDelete